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Good Conversation

Don’t let shyness, argument, polarization, passivity, or aggression, interfere with your relationships.
Think about the ways conversation can turn acquaintances into friendships, or can make impressions that don’t represent who we are.
Think how anger escalates more quickly through words of conflict.
Think too, about how the wrong words can even interfere with a career opportunity.
This book shares simple ways to improve the important skill of effective talking.
Ideas in this book give readers ideas, strategies, and methods for improving talking and listening including:
  • making better connections with others in daily conversations,
  • experiencing quicker conflict resolution and dealing well with controversy, argument, and difficult conversations,
  • accepting compliments and making real apologies,
  • improving memory,
  • building trust,
  • avoiding conversational problems and escalation at work,
  • and much more.

 


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Talking is increasingly important in our democracy!  The  importance of improving talking and civility is supported by the National Institute for Civil Discourse, with its many mayors and organizations as members.


Oral Conversation Skills are critical for success in careers.  The AACU survey of over 1000 CEOs and business managers noted oral communication skills were number one on employer's wish lists and critical for success.
"Good oral communication skills got the #1 slot among the 15 job skills that executives and hiring managers identified as very important in new hires. Eight in 10 executives and 9 in 10 hiring managers said recent college graduates really need good speaking skills when they come looking for jobs."
https://www.edweek.org/ew/articles/2018/09/26/speaking-skills-top-employer-wish-lists-but.html?cmp=eml-enl-eu-news1-rm&M=58622010&U=1453192